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Product Support and Maintenace

At Jsimple along with developing new products, we support your already existing products by understanding the technical stack, databases & help you through the product maintenance, troubleshooting, timely advisory, and technology upgradation.

On-Site Support for web-based application

Help Desk - 24/7 Availability

System Monitoring, debugging & Patching

HelpOnTips
Knowledge Base

Our Approach

"We treat your problems with utmost importance and understand that your problems are as important as ours"

Quick Learning

Quickly understand your product, market you deal in, your customers and technology

Faster Turn Around Time

Faster turn around time with our analysis and support plan including timeline, resources, and budgeting

Review and Feedback

Review and feedback meeting to decide on further requirements analysis to prepare a detailed scope of work, business & financial requirement documents

Project Initiation

Project is initiated, and a dedicated team is allocated at your service

How We help You?

We are focused to get deep industry insight with the help of our diversified
IT Support & Maintenance Services.

Cost Cutting

Cutting costs of maintaining older versions of the product with updated & latest ones.

Time Efficiency

Reducing time and effort in providing customer experience & issue handling with an intuitive approach.

Performance Improvement

Rapidly iterate & improve to enhance the product performance.

Requirement Specific

Tailored for both Long & short-term requirements of your business & tools.

Agent

A customer service member to answer your query 24/7 comes as a benefit to our association.

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Our Goal

Our ultimate goal is "Customer Satisfaction"

Our services enable updates & support to ensure that your application stays in line with the latest technology & ahead of the competition.

Adaptive maintenance delivered by our team ensures that your software and hardware work stable and reliably in the new, altered environment.

Book A Free Consultation With Our Experts
Our Advantages

Competitive Advantages

We can enhance, re-engineer or customize your solution by tackling minor and major issues that troubles or hampers system performance and functionality.

Simplicity

Simple & Easy to use solutions is our key to product attractiveness, success, and speedy growth.

Technology

Updated and Latest technology in the market lets us stay ahead in the game.

Innovation

It is the core foundation of all our solutions and one of the driving force to be different.

Customer support

Commendable Customer Support for all clients regardless of the price.

Futuristic approach

Planning & Extensive Market Study to futuristically plan our products.

Pocket-friendly

We offer pocket-friendly solutions to everyone from startups-to-billion dollar companies.

What Our Clients Say About us

I’ve worked with Jsimple for years on large and small projects and will continue to do so. Everyone I've worked with is professional, knowledgeable, responsive and conscientious, while also being enjoyable to work with. Simply put... Jsimple gets the job done

Steven Adler
ICM

Corporate Image Dining Services, specializes in on-site corporate dining facility management and catering services. We have been using the e-order management web-application for about three years now as part of our initiative to upgrade client sales documentation and reporting. Our partnership with Jsimple, has helped us with the end-to-end process of order management- starting from order placement through the invoicing process and report generation. Jsimple designed a product that has helped us improve our efficiency and enhance our customer handling process across all our locations by providing with us a seamless process. We are now better organized and significantly more prompt in our client invoicing process.

Ernst Buggisch
President, CI Dining Services

After a comprehensive evaluation process and after using the product for over 4 years 6months, Mr. Steven Garrity concluded that there is a synergy between the two brands that has resulted in a profitable relationship for both. Steven Garrity, the Vice President said that “JSimple’s single, unified system met all their business requirements and their dedicated team made sure that the software was integrated into their business process without providing any disruption thus amplifying their unique operational efficiencies. He also added, having all of our operational documents electronic and remotely accessible has been a huge benefit to increasing efficiencies and communication.

Vice President, Garrity Asphalt Reclaiming
Steven Garrity

I have been working with the JSimple team for the past two years in creating sourceowls.com, an online recruitment marketplace. The team got the complex platform done and made it simple to use. You’ll find them intelligent and friendly, and they’re always looking to make you happy with the end product. You will not be disappointed with your choice to partner with JSimple.

Founding Partner, SourceOwls
Dean Garamella